Skills-based Screening
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Drowning in a sea of indistinguishable CVs? Traditional screening creates a bottleneck at the top of the hiring funnel, slowing decisions and obscuring real talent in a flood of similar applications. Our service cuts through the noise to identify candidates with the human skills that actually drive performance.
Built on AI language models trained specifically for contact centres, HiringBranch enables contact centres to hire top‑skilled candidates who reach performance faster, and attrit 27 times less.

By becoming resume agnostic, recruitment teams stop hiring the best CV and start hiring the best person.
The Assessment Capability
AI-evaluated open-ended questions
Job
simulation
Proprietary AI
training datasets
Flexible
duration
Screening duration can be tailored to role complexity and hiring volume, making it easy to automate screening at the top or middle of the funnel. This flexibility supports high‑volume hiring while preventing CV bottlenecks and preserving candidate experience.
API
integration
Soft skills
evaluation
HiringBranch screens for:
- A strong ability to acknowledge customer issues with empathy and a positive mindset.
- Critical thinking when navigating complex issues, processes and systems.
- The capability to build rapport and demonstrate the value of appropriate professional posture.
- Leadership-level communication skills.
- Confidence to give and receive feedback without ego.
See it in action!
Ready to take the next steps together?
- Lower CV review overhead
- Less interview overhead
- Faster time to hire
- Less bias in hiring process